Learn the secrets of Apple’s retailing success at this informative webinar with customer experience expert Mike Wittenstein.   Apple’s foray into retail has broken new ground, shattered traditional metrics and has changed the face of the retail industry forever.  If you are involved in retail, or any customer-facing business, this webinar will take you behind the scenes of Apple Stores and teach you the strategies and techniques Apple uses to delight their customers.

Join this TimeTrade Systems sponsored webinar, where you will have an unprecedented view inside Apple’s store operations and have an opportunity to ask questions and get answers from one of today’s most highly sought after customer experience experts.

About the Speaker:
For two decades, Mike Wittenstein, has helped business leaders around the world differentiate their brands by dramatically improving their customer experience.  He has helped retailers like Party City, Kinko’s, Best Buy, Alternative Apparel and SOHO Office, to elevate their customer experience, while making it a lot more engaging – and even fun – for all involved.  He has given clients like Apple, IBM, McDonald’s, and iPay Technologies a looking glass view into how their company is perceived by everyday customers.