If you know me or read my blog, you know I’m all about designing the experiences which customers rave about. Today, I invite you to join me on a new adventure. We’re going to write a book about customer experience design together—one that you’ll rave about. Why? Because I will customize it to deliver the right content, at the right level of detail, and in the right format for you.
I’ve decided to crowdsource the outline of the book. To get us started, I have put together a 10-question, 10-minute survey for you to tell me what you want/need: https://www.surveymonkey.com/s/talktomike.
Your input will make a difference! Thank you for joining my team!

